Last updated: 23 September 2026
Rosaifa respects your privacy. This policy explains what information we collect through rosaifa.com, why we use it, and the choices available to you when you browse, create an account, contact us, or place an order.
Information we collect
- Contact and delivery information, such as your name, phone number, email address, billing address and delivery address.
- Account and order information, including products ordered, order status and customer-support messages.
- Technical information needed to operate and protect the website, such as IP address, browser information, device information and essential cookies.
- Information you choose to provide through forms, reviews, consultations or customer-support conversations.
How we use your information
- To process, confirm, deliver and support your orders.
- To manage your account, cart, wishlist and checkout experience.
- To answer enquiries, provide customer support and communicate important order updates.
- To maintain website security, prevent misuse and improve site performance and usability.
- To meet applicable accounting, tax, legal and regulatory requirements.
Payments and delivery
Cash on Delivery is available where supported at checkout. Order and delivery details may be shared with the delivery and service providers needed to fulfil your order. If an online payment provider is enabled, that provider may process payment information under its own privacy policy.
Cookies and similar technologies
Rosaifa uses cookies and similar technologies that are necessary for features such as the shopping cart, checkout, account login, security and site preferences. Optional analytics or marketing technologies may also be used where configured and permitted.
When information is shared
We share information only when reasonably necessary to operate the store, process payments, deliver orders, provide support, secure the website, comply with law, or protect legitimate business and customer interests. This may include hosting, WooCommerce, delivery, payment, analytics, security and customer-support providers.
Data retention
We retain information only for as long as reasonably necessary for the purposes described above, including order fulfilment, customer support, fraud prevention, accounting and legal obligations.
Your choices
You may request access to, correction of, or deletion of personal information we hold about you. Some information may need to be retained where required for order records, security, legal or accounting purposes.
Security
We use reasonable administrative and technical safeguards to protect customer information. No internet-based service can guarantee absolute security.
Contact us
For privacy questions or requests, email support@rosaifa.com.
Policy updates
We may update this policy when our services, business processes or legal requirements change. The latest version will be published on this page with its updated date.